Every med spa is carrying hundreds of leads who never booked and past clients who stopped showing up 6, 9, 12+ months ago. We run a 5-day SMS and email campaign to those exact people, put the ones who are ready back on your calendar, and then we get out. No ads. No new leads. No retainer.
You spent money getting them in the door the first time — the ad, the lead form, the consult, the first treatment. Then life happened. They meant to rebook. Nobody followed up. And a lead that cost you $80 to generate turned into a row in a CRM nobody has opened since.
Meanwhile your front desk is running a full schedule and answering the phone. Chasing 900 dormant contacts is nobody’s job, so it never happens. The generic “We miss you! 20% off!” blast goes out once a quarter and gets ignored, because it reads like a blast.
The demand is already there. It just needs someone to go get it.
No purchased lists, no cold traffic, no scraped data. Every single person we contact opted in with you, walked through your door, or handed you their number at some point. That’s why the reply rate looks nothing like cold outreach.
Texts get read in minutes; email gets read when they have time. We run both on a deliberate 5-day rhythm so the same person gets a reason to reply on the channel they actually use — without ever feeling spammed.
This is a sprint, not a subscription. We come in, run the campaign, hand you the bookings and the reporting, and remove ourselves from your systems. You are never locked into a monthly fee to keep the results you already paid for.
You’ll know whether your database still has money in it inside five days. Not month four.
Add the treatment focus, list size, and the 5-day window here.
Add the treatment focus, list size, and the 5-day window here.
Add the treatment focus, list size, and the 5-day window here.
Want the math on your own list before you commit anything? Book a call and we’ll build the projection live.
Which segment gets which message, in what order, on which day — that’s our call, not yours. You approve the copy once and then get out of the way.
A text from a business they’ve actually been to gets opened. We write short, specific, human messages that reference the treatment they came in for and give them a concrete reason to come back now — not a coupon shouted at everyone.
Sent on a compliant cadence with opt-out language on every message, quiet hours respected, and every existing unsubscribe in your system honored before we send a single text.
Not everyone answers a text the same day. Email runs in parallel across the same five days, carrying the offer to the people who read on their own schedule and catching the ones whose numbers have gone stale.
We use your existing sending setup so replies land where your team already looks, and we never touch your list for anything other than this campaign.
SMS finds the ready ones fast. Email sweeps up the rest. Every reply gets a real response before it ever reaches your calendar.
You tried texting them once, with one message, probably a discount, probably sent to everyone at the same time. That’s not a campaign. That’s a blast.
By the time someone books through us they’ve been segmented by what they came in for and how long they’ve been gone, messaged with copy written for that specific situation, given multiple reasons to reply across five days, and answered by a real person who handled their question and put them on your calendar.
They show up already knowing your name, your address, and what they’re coming in for. That’s not a dead lead. That’s a client who needed a reason.
A booked appointment that no-shows is worth nothing. So the things that decide whether a reactivated client actually walks in are our problem too:
You get the real breakdown: how many contacts are reachable, which segments responded, which treatments pulled, and what the same list should do next time.
Every reason people gave for not coming back — price, results, a bad experience, they moved — goes into your wrap report. Most owners have never seen this written down.
Confirmation flow, no-show recovery, and the exact language that worked, handed over so your team can keep running it after we leave.
“Paste a real client quote here once you have one in writing.”
“Second quote goes here. Short, specific, and about the result — not about how nice you were.”
From the call to the handoff, this is every step. There is nothing else hiding behind it.
A short call where we look at how many contacts you have, how long they’ve been dormant, and what you actually want booked. If the numbers aren’t there, we tell you and you keep your money. If they are, you get pricing and terms in writing, and you decide.
You give us access to your marketing system — GoHighLevel, Boulevard, Mangomint, Podium, Zenoti, Klaviyo, whatever you run. No system? We work from a clean export and set up the sending for the campaign. We pull the list, segment it by treatment and time since last visit, scrub opt-outs, and write the copy. You approve it once.
SMS and email go out on a planned daily rhythm across the whole segmented list. Replies get answered as they come in, questions get handled, and interested people get booked directly into your calendar. You get a short report at the end of every day: sent, replied, booked.
Final wrap report, every booked appointment sitting in your system, the copy that worked, the objections we heard, and the confirmation script for your front desk. Then our access is revoked and we’re done. If you want another campaign in six months, you know where to find us.
Everything below goes in writing before you pay anything. No asterisks, no auto-renew buried on page four.
Owners usually call us with one of these already happening.
We tell you how many contacts are actually reachable before we send anything.
Split by treatment history and time since last visit, so nobody gets a generic message.
Your treatments, your voice, your offer. Written for each segment, approved by you once.
A planned daily rhythm, not a single blast. Opt-out on every message.
Same five days, same offer, catching everyone the texts don’t reach.
Every response answered by a person. Questions handled before they reach your desk.
Appointments land in the calendar you already use, on the rules you already have.
Sent, replied, booked — every day. Plus a wrap report and the objections we heard.
| Comparison | Recall Partners | Front desk does it | Ads / lead gen agency | DIY blast |
|---|---|---|---|---|
| Cost | One-time campaign fee, plus results | Staff hours you’re already short on | Monthly retainer plus ad spend | Software fees plus your evenings |
| Ongoing | Nothing. It ends on day 5. | Never actually gets done | Forever, or the leads stop | Forever, and it’s on you |
| Time to first booking | Usually day one | Whenever the phones go quiet | 4–8 weeks of ramp | Depends what you send |
| Who you’re reaching | People who already know you | Same list, fewer of them | Total strangers | Same list, one message |
| Cost per new lead | Zero — you already paid | Zero | Rising every quarter | Zero |
| Your involvement | Approve copy, take the bookings | All of it | Weekly calls, ongoing spend | All of it |
| Compliance | Built into every message | Usually an afterthought | Their problem, sort of | Entirely your risk |
| Walk-away cost | Day 5. You decide. | — | Cancellation clauses | A burned list |
You get the full number on the call, upfront and in writing, before you commit to anything. Part of what we charge is tied to appointments actually booked, so we only do well if your calendar does. There’s no retainer and no recurring charge of any kind.
It’s the first question every owner asks, and it’s the right one. These are your clients and your reputation, so the copy is written to sound like your spa reaching out, not a marketing company renting your list. Messages are specific to what each person came in for, they carry a clear opt-out, they go out during reasonable hours, and anyone who opts out is removed immediately and permanently. You approve every message before a single one sends.
A user seat in whatever marketing or booking system you already run — enough to pull the contact list, send the campaign, and see replies. We use a dedicated login, we don’t touch anything outside the campaign, and the access is revoked at handoff on day 5.
GoHighLevel, Boulevard, Mangomint, Zenoti, Podium, Klaviyo, Vagaro, Aesthetic Record and most others. If you run something unusual, bring it to the call — we’ll tell you honestly on the spot whether we can work in it.
Then all we need is a clean export of your contacts and we’ll run the campaign on our own sending setup. You still get every booking in your calendar and the full list back at the end. It costs you nothing extra.
We only message contacts who already have an existing relationship with your business, every message includes opt-out language, we respect quiet hours, and we scrub your existing unsubscribes before sending. That’s how we run every campaign — but we’re a marketing company, not your attorney, and your own counsel has the final word on what your business can send.
There’s a floor, and we’ll tell you on the call whether you clear it. Reactivation is a percentages game: too few reachable contacts and the math doesn’t work for either of us. We’ve told people to wait rather than take their money.
You get the wrap report, the appointments, the copy that worked, and the objections we heard. Our access comes off your systems. Nothing renews and nothing bills again. Most owners let the list rest and run another campaign months later, once there’s a new group of people who’ve gone quiet.
You can, and if they ever get to it, you should. In practice the front desk is running a full schedule, answering the phone, and checking people out. A thousand dormant contacts is a project, not a spare-afternoon task — which is exactly why that list has been sitting there for a year.
Usually within a week of the call: a day for access and segmentation, a day for copy and your approval, then the five days go live. We only run a limited number of campaigns at a time, so the calendar is the real constraint.
A short call. We look at your contact count, how long they’ve been dormant, and what you want booked, and we tell you what a 5-day campaign should realistically produce. If the numbers aren’t there, we’ll say so and you’ll have lost fifteen minutes.
Limited campaigns per month — we run them one at a time so replies get answered fast.
Recall Partners is a client reactivation company for med spas. We work exclusively with the contacts you already own — the leads who inquired and never booked, and the clients who came in once or twice and then went quiet six, nine, twelve months ago. Over five days we run a segmented SMS and email campaign to those people, answer every reply ourselves, and book the ones who are ready straight into your calendar.
We are not an ads agency and we’re not a monthly retainer. There is no lead generation, no list buying, and nothing to cancel. It is a single sprint against an asset you already paid for, with pricing agreed in writing before we start and part of it tied to appointments that actually get booked. If your database isn’t big enough or old enough for the math to work, we’ll tell you on the first call instead of taking the engagement.